A Mindset of Excellence

“Excellence is a habit,” said Aristotle. I would like to call it a mindset. A Mindset of Excellence. 

What is a Mindset of Excellence?

A mindset of excellence is the result of thinking patterns that focus on excellence. When people think about excellence, their choices and repeated actions will lead to both personal and organisational excellence. 

Organisational excellence can only come from people of excellence at all levels.

There is no point in the CEO and the C-suite and top managers and executives talking about excellence or indeed being people of excellence, with awards and accolades to their names. 

Everyone from the minor employees to the CEO should cultivate a Mindset of Excellence. 

Can that be done?

Of course. It takes a lot of effort and commitment, beyond just mentioning excellence in the annual report or website to make your organisation an Abode of Excellence. 

What needs to be done is to get everyone on the same page by cultivating a Mindset of Excellence within your organisation. 

Abode of Excellence

Abode of Excellence, or “විශිෂ්ටාගාරය” is a place where people with a Mindset of Excellence reside, or work. It is a place where every choice and action leads  towards organisational or personal excellence. Excellence in customer service can only  truly take wings from such fertile foundations. 

Abode of Excellence is also a concept for a workshop my late father, Nihal Dissanayake, developed while he was at the Athwela Business Journal, while focusing on attitude development of individuals. While we were primarily targeting small and medium enterprises then, today, it seems to me that Abode of Excellence is a great fit for organisations at all levels. 

Abode of Excellence, the Workshop

This workshop is conducted in both Sinhala and English, as appropriate for the audience. 

An Abode of Excellence is…

  • A place where excellence is a priority
  • A place where excellent products are made
  • A place where service excellence reigns supreme
  • A place where people of excellence are made.

Objectives of the Abode of Excellence

  • Provide the foundations for a Mindset of Excellence
  • Cultivate people of excellence who are loyal to the organisational vision and mission
  • Improve productivity of people and resource use
  • Reduce error rates, rework and the need for damage control
  • Help enhance excellence in products and service delivery
  • Promote loyalty, trust and respect among consumers and clients

Abode of Excellence in the Past

In the past, we conducted the Sinhala version of the workshop for, or as joint or sponsored projects with:

  • DFCC Bank
  • Hatton National Bank
  • LOLC
  • Jewellery industry
  • Construction industry
  • Aluminium industry
  • Industrial Development Board
  • Sri Lanka National Chamber of Commerce
  • Uva Provincial Department of Agriculture
  • Small and medium enterprises
  • Student groups

Adobe of Excellence is also suitable for

  • Human Resource Development
    • As an element of personal development in large organisations
    • For leadership development at all business levels
    • Project management skill development 
  • Abode of Excellence for SME clients as CSR project
  • As CSR project for Individual customers/beneficiaries
  • For small and medium enterprises wishing to improve productivity
  • Industry groups and chambers of commerce, central and regional
  • Industries 
    • Garment industry 
    • Other manufacturing industries
    • Financial services sector including branch levels of banks, insurance companies etc. 
    • As part of perks offered for performance excellence (insurance sector and others)
    • Service industries where customer excellence is a key concern
  • Government sector organisations and banks
  • Nonprofit organisations for staff development

Language and Other Details

  • Abode of Excellence can be conducted in either English or Sinhala, as needed. 
  • Location: Anywhere is Sri Lanka 
  • The workshop is a full day workshop, with 6.5 hours of workshop time, excluding breaks
  • Venue and convening is up to the client.

Resource Person

Profile
Nilooka Dissanayake, ACMA, MBA (Strathclyde)

I will be the resource person for both Sinhala and English workshops.
See:
LinkedIn profile. 
Trainer Profile on DiyunuwaBlog.com

Social channels

Visit my social channels and blogs for details of my writing and training work:

BusinessTrainerSriLanka Blog and @TrainerNilooka on X (Twitter)
Mindculture’s Blog and @MindcultureGuru on X (Twitter)

දියුණුව Channels (Diyunuwa)

To know more about Abode of Excellence…

Please contact me by email

#AttitudeDevelopment #excellence #ExcellenceMindset #Workshop #SinhalaTraining #AdobeofExcellence

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